All of our custom and bespoke rugs are subject to a 1.5% tolerance plus or minus the total size. If your rug is less than 2m wide, then an additional 25% surcharge will be applied. Colours may differ to those seen on screen – please request a sample to ensure a perfect colour match. All our custom rugs are made-to-order. Please allow at least 4 – 6 weeks for delivery for most rugs – some may take longer.